LESSON POLICIES
You can check available times and book your lessons on this website. Payment is made at the same time either by Swish or Credit Cards.
By purchasing voice lessons/gift cards, you accept the following policies:
Minimum age and spoken language
All classes are intended for students over 18. Lessons are held in English or Italian.
Booking, cancelation and rescheduling
When a lesson is confirmed, you can cancel or reschedule it by yourself, within 24 hours before the booked time, using a link that you’ll find in the confirmation email. In case of shorter notice, as well as of no-shows, the lesson cannot be made up/refunded. This applies also for group lessons. In this latter case, when the class takes place, it gets fully charged even if one or more students are missing.
Delays and No-show
In case you arrive late, I do my best to accomodate you, but I can not guarantee that you receive a full lesson. Under no circumstances the missed time can be made up in further lessons.
More than 25 minutes late, the lesson is considered “no show” and cannot be made up/refunded, regardless the reason.
Gift Cards
After receiving the gift card, it’s up to the recipient to contact Sweden Vocal Lab in order to book their lessons. Should the lessons not be booked, the gift card will not be refunded.
Packages
Packages cannot be refunded after purchase. However, they can be transferred to another student, by prior arrangment with the teacher.
The packages must be fully used within 1 year.
No refund will be issued for unattended lessons after the expiry date.